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Q:How can you sell your cosmetics so cheaply? A. There are many kinds of discount or cheap cosmetics and a number of different ways that we are able to offer our products at such good prices. Firstly we stock a range of current cosmetic lines from the major brands, exactly the same make up as you will find in High Street stores. For example, Max Factor Lasting Performance Foundation, Colour Adapt Foundation and Crème Puffs are some of our best sellers, but I am sure you will have noticed that our prices for these products are much lower than High Street prices. This is because our overheads are much lower. High Street premises have sky high rent and business rates. Heating, lighting and staff costs are also much higher than ours. Selling from the website means considerable savings and we are able to pass these on to our customers. Another range of products we are able to offer at greatly discounted prices are products we obtain in huge, bulk lots and I do mean huge! Your average High Street store may have display space for possibly 6-12 Rimmel lipstick shades for example. Because we don’t have to display them we keep more than 100 Rimmel lipstick shades in stock at any one time and order in vast quantities in many shades. There are many ranges on Cosmetics4less where you will find a much wider selection of shades than is available elsewhere, all at discount prices. We are also able to take advantage of close out stock, discontinued ranges and bankrupt stock from many of the famous brand names in the cosmetics industry, and any other offers that may be available on the wider wholesale market. Larger companies have computer ordering, stock control and point of sale systems which cannot cope with one off stock lines and they are unable to take advantage of some of the great bargains out there, while Cosmetics4less is able to pass these offers on to our customers as amazingly cheap cosmetics prices. So when you see stock come in, sell out and then disappear from the site, you now know why! You can often find your favourite, discontinued colour lipstick, eye shadow or nail polish, that you had given up all hope of ever seeing again, on Cosmetics4less so it’s well worth checking our website regularly as new stock comes in daily. We have a number of trusted and reliable wholesalers and agents in the UK and abroad, with whom we have worked with for years, they source this kind of stock for us and ensure quality and standards are maintained. In recent years the cosmetic’s industry has seen something of a revolution in the rise of discount cosmetics brands. These are companies like Beauty UK, Collection 2000, Constance Carroll, Go Cosmetics and La Femme. You may have seen these brands in High Street stores and Chemist shops. Their products are inexpensive and often trend setting with plenty of colour choice. The quality is very good for the price but you will get what you have paid for. Don’t expect to get Revlon or Max Factor quality. These products are ideal for someone who has a limited budget, people who like to try lots of new products, who change their look often or just want all the colours in all the sizesJ. But always remember there is a big difference between quality branded cosmetics offered at greatly discounted prices and budget brand cosmetics. Whatever you select from Cosmetics4less you know that you are getting 100% genuine, original products at great prices. Don’t be concerned that because we sell cheap cosmetics and make up, the quality of anything we offer will be less than perfect. We do our best to live up to our motto of “Quality Cosmetics at Affordable Prices”. All our products are backed by a no-quibble guarantee. If there is any problem with your order, if you are unhappy in any way just email to let us know and we will offer a full refund or replacement. Even if you just change your mind or don’t like the product when it arrives, as long as it is still in unopened, resalable condition, you can still send it back for a full refund. Q:How much is shipping to a country outside of the United Kingdom? A. Royal Mail lnternational Signed For shipping is £8.00 GBP for Europe and £10.00 for the Rest of the World per order up to 1 kilos. For some countries standard International Shipping is available at £5.00 for Europe and £6.00 for the Rect of the World. For full information on International shipping please see the Delivery section of the web site, which you will find in the menu to the left of each page. Q:Can I have my order delivered to my work address? A. Your order must be delivered to the address you type into the computer when you place the order. This is the address against which the credit card service provider carries out the required security checks and for which the transaction is authorised. If you wish to input an address other than the registered card address then, as long as the transaction is authorised, that is fine with us. Q:Is it safe to give my credit card details and personal information to Cosmetics4less? A. In actual fact you are not giving us your details. The payment pages of Cosmetics4less are on the Sage Pay website and we do not see your card details at all, at any stage of the transaction. Sage Pay is a credit card service provider. All transaction information passed between merchant sites, like Cosmetics4less, and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information. Cosmetics4Less fully complies with The Data Protection Act and does not disclose buyer’s information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party. Q:Do you supply wholesale and do you offer extra discounts for bulk sales? A. We are a retailer and do not sell wholesale. All our products are heavily discounted initially and we are unable to offer further reductions. However we do send out newsletters with discount coupons to regular and repeat customers, so look out for these in your Inbox. Q:Do you have ……. in stock? A. All the stock we have is shown on the website; we do not have any other stock available. If you are looking for a specific item please email us and we can advise if it might become available in the future. Q:Do you deliver to my country? A. Yes, we are happy to deliver worldwide. If you do not see your country in the drop down menu at checkout go right to the bottom of the list and choose “none of the above”. Q:I want to buy several of this item but the web site will only let me order 1. Why is this? A. If the web site will only let you order 1 of any item, this means that we only have 1 left in stock. Please email for information about when this item may be coming back into stock. Q:I am from America/Europe and want to pay in Dollars/Euros. How will this work? A. You do not need to worry about this. Your Credit Card Company or PayPal will deduct the payment from your account in your currency and pay us in British pounds. You will find a currency converter at the top of every page of Cosmetics4less which will give you a good idea of how much you are spending in your own currency. Q:I don’t have a credit card; can I pay by cheque or postal order? A. Sorry we are an internet company only and we don’t have the facilities to bank or cash cheques or postal orders. Q:When will my order be delivered? A. We aim to dispatch all orders within 1-2 working days and an email will be sent to you to confirm dispatch. However your parcel will be delivered by the Royal Mail and the timing of delivery is not in our control. The Post Office aims to deliver first class mail within 1-2 working days of dispatch and the vast majority are delivered within this time frame. But delays do happen, so it is always advisable to order in good time if your order is for a special occasion. If this is not possible and you are worried about your order arriving in time we suggest you choose the Royal Mail Special Delivery option at checkout. Special Delivery parcels are guaranteed to be delivered one working day after dispatch. Q:Can I return an item if I don’t like it when arrives? A. Due to obvious Health, Safety and Hygiene issues we are unable to offer a sale or return, try before you buy service. But if the item is unopened, unused and in fully resalable condition you can return it for a refund. We are unable to offer an exchange service at the moment. If you are buying an unfamiliar item we usually suggest that you visit a large department store or High Street chemist and try out a tester before ordering. Colours in web site photos are only a guide, as the colours you see on your screen are determined by the settings of your monitor and all browsers interpret colours slight differently. |













